Answering this question is not easy! Each employee is different. What motivates one employee may de-motivate another. How can a supervisor or manager know how to motivate 5, 10, even 100 employees who are each different? It is very difficult to know who works better alone, who works better virtually, who needs more instruction, or who can take the ball and run with it....

What manager has not been in front of their employees setting goals and giving instructions and then they look across the room and half are shaking their heads, yes -- they get it -- some have a blank look on their face, and others look totally confused! It has nothing to do with skill or intelligence! Each employee is simply wired differently!

Today there are powerful assessment tools on-line that can answer some of these questions for us. What motivates employees? How do different employees learn differently? Why do some employees excel until we promote or move them to a new role, then fail? Why do some frontline people handle customers well, and others not so well? 

Assessment tools can map your employees' motivators, de-motivators, strengths and development areas, and even more importantly their communication style! Employees will learn about themselves, but also learn how to work more cohesively with all their co-workers, meaning better morale, better productivity and an increased bottom line.

_{Reprinted from The President’s Club Report, © Sandler Systems, Inc.  All rights reserved.}

_{Copyright 2011 Sandler Training and Insight Sales Consulting Inc. All rights reserved.}

_{John Glennon is the owner of Insight Sales Consulting Inc, the authorized Sandler Training Licensee for the Interior of British Columbia. He can be reached toll free at 1-866-645-2047}